Returns & Refund Policy

1. Returns

We want you to be satisfied with your purchase. If you are not completely happy with your order, you may be eligible to return it under the following conditions:

• Eligibility: Items must be returned within [7] days of the purchase/delivery date.
• Condition: The product must be unused, undamaged, and in its original packaging with all accessories, manuals, and tags included.
• Non-Returnable Items: Certain items, such as final sale items, perishable goods, personalized/customized products, and digital downloads, are not eligible for return.
• Return Process: To initiate a return, please contact our customer support with your order details and reason for return. We will provide you with instructions on how to return the item.

2. Refunds

Once we receive and inspect your returned item, we will process your refund based on the following:

• Approval & Processing: If the return is approved, we will issue a refund to your original payment method within [7] business days.
• Shipping Costs: Shipping fees are non-refundable, and return shipping costs are the responsibility of the customer unless the return is due to a defective or incorrect item.
• Partial Refunds: In some cases, partial refunds may be granted if the returned item is not in its original condition or is missing parts for reasons not due to our error.

3. Exchanges

• If you receive a damaged or incorrect item, we will offer a replacement at no additional cost.
• Please contact us within [7] days of receiving your order for an exchange request.

4. Late or Missing Refunds

• If you haven’t received your refund yet, please check with your bank or payment provider, as processing times may vary.
• If you still have not received your refund after [7] days, contact us.

5. Cancellations

• Orders may be canceled within [24] hours of purchase for a full refund.
• If your order has already been processed or shipped, it cannot be canceled.

6. Contact Us

For any questions regarding returns and refunds, please contact us.